Contact information

Contact Information

We'd love to hear from you. Whether you have a question about a product, need help with your order, or just want to say hello — reach out and we'll get back to you as soon as we can.

Email

ashley@earthandashco.com

Response time

We aim to respond to all enquiries within 1–2 business days. During busy periods it may take a little longer — we appreciate your patience.

Order support

For questions about an existing order, please include your order number in your message so we can help you as quickly as possible. For damaged or incorrect items, please also attach a photo and we'll get it sorted right away.

Connect with us

You can also find us on Instagram at @earthandash.co — we love seeing how you use your Earth & Ash products and are always happy to connect with our community there.

Based in

Southern California, USA